Shipping & Delivery

Shipping Policy:

Delivery Time: Estimated 5-6 days from the purchase date, varying by location.
Address Details: Provide complete address with landmarks for accurate delivery.
Phone Number: Ensure correct and reachable phone number for delivery queries.
Cash on Delivery: Ensure someone is available for payment upon delivery.
Damaged Parcels: Do not accept damaged parcels; contact us immediately.
Parcel Condition: Parcels are securely packaged, but responsibility shifts upon delivery.

For any concerns, contact us at 9967328028 (10 AM - 7 PM) or support@pinknshine.com

Shipping Details:

Free delivery for orders of ₹499 or more; ₹80 shipping charge for orders under ₹499.
Fixed shipping charge regardless of order size.
Each order ships to a single address; multiple addresses require separate orders.

Order Status Inquiry: To check your order status, visit the "My Orders" section in your account on the website.

International Deliveries: We currently delivers products exclusively within India; international shipping is not available at this time.

Cancellation Policy:

We strive to fulfill all orders, but may cancel due to limitations, errors, or fraud concerns.
If charged, cancelled orders will be refunded upon request to the original payment method.
Orders can be cancelled before packing in our warehouse for a refund.

Shipping Address Modification:

You can change the shipping address before order processing by contacting us at 9967328028 or support@pinknshine.com.

Order Cancellation Process:

To cancel your order, contact us at 9967328028 or support@pinknshine.com with your Order Number.

Refund Inquiry:

For Cash on Delivery orders, no refund is needed. Refunds for other payment methods are processed within 7-10 days of cancellation.

Payment Methods:

We accept Credit/Debit Card, Net Banking, Mobile wallets, UPI, and Cash on Delivery. No Cheque or Demand Draft payments are accepted.

For further assistance, contact us at support@pinknshine.com or 9967328028 (11 AM - 6 PM; Mon-Sat).